On July 16, 2022, the federally mandated crisis number, 988, became available to all landline and cell phone users at no charge. Since launch in July 2022, 988 has received 10.8 million calls, texts, and chats. In May 2024, monthly contacts exceeded half a million, up about one-third from a year ago and 80% since May 2022. Despite increased demand for 988 services, national answer rates improved and wait times decreased, though some gains slipped in the second year.
Related Articles
Understanding the Use and Risks of Gynecology Laparoscopy
Gynecology Laparoscopy is a minimally invasive surgical procedure used by doctors to...
Medicare’s Hidden Information Hurts People & Policy
By MICHAEL MILLENSON Open enrollment season for Medicare, which began Oct. 15...
How One Massachusetts Maternal Mental Health Program Scaled Across the Country
During a recent panel, experts discussed the Massachusetts Child Psychiatry Access Program...
DTC Marketing for Medical Device and Other Healthcare Organizations
Could direct-to-consumer (DTC) healthcare marketing be the key to building deeper patient...
Leave a comment